WANT TO WIN #SBS?
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Red Herring Games

Red Herring Games

MAIN INFO

  • FOUNDER

    Jo Smedley

  • WIN DATE

    21st January 2012

  • LOCATION

    Grimsby, Lincolnshire

  • CATEGORIES

    Entertainment, Games, Gifts and Occasions, Hotels, Team Building, Weddings

  • WEBSITE

    www.red-herring-games.co.uk

MY BUZZ

Winning #SBS has given our business a real push on the marketting front, with two radio interviews and two newspaper articles, and another round of media coverage to come following the #SBS meeting in March. We are the only murder mystery company to win #SBS (so far) so that's quite a credential!

MY BIO

Jo Smedley is the managing director of Red Herring Games LTD, a UK based company which began trading in April 2007. Red Herring Games supplies Award winning murder mystery games for all ages and all types of event, from DIY game kits, gifts and props, through to full event management. Since winning SBS we've also branched into wholesale, and have another brand, Crime-Time, and a licensed range "Dead". Our aim has always been to provide our customers with: Excellent value for money. Excellent quality. Clear content ratings. Excellent customer service. We have always taken our customer service very seriously and unlike other companies our customer service doesn’t stop with a sale. We are available for help and support every step of the way. Our service is personal. No one gets a "stock" response and we're always happy to help.

MY BUSINESS TIPS

Never lose that personal touch and call customers from time to time - it always surprises them! Always go the extra mile - people don't expect it anymore and it makes their experience with you unique and memorable. Always smile when answering the phone, and treat all your customers like family / royalty (whichever service is better! ;-).) Remember to say thank you to other businesses and people who help. Finally, be proactive if you ever make a mistake - and ALWAYS apologise, preferably in person on the phone, even if you're an on-line business.

Not sure if I have eyestrain from screen work or the beginnings of conjunctivitis. I guess I'll find out tomorrow
RT @marikarauscher: @Redherringgames @PHDockyard No problem at all. I think you guys could work brilliantly together @MaryRoseMuseum
@marikarauscher @PHDockyard thanks for the intro Marika! Happy to help. We produce custom mystery scripts for museums at night.
RT @marikarauscher: @PHDockyard if you're looking for that bespoke written #Murdermystery then please let me introduce you to @Redherringga

MY OFFERS

User has no current offers!

MY LATEST BLOG POSTS

5 things we could do to all help market our own and each other's services as SBS winners

Winning SBS is great.  It opens up a whole new group of friends who really want your business to do well. But are we missing a trick as...

Woop Woop! We made Branson's Pitch to Rich!

Obviously there's an official press release as well... but this is just a quick THANKS to all the SBS winners who voted for me to get...

Red Herring Games - Making Digital history - thanks to #SBS support!

This week we've released into the world what could be a "first” in the murder mystery world. Using 360 degree Google technology,...

When the going gets tough - the tough get going!

Winning #SBS is just the start for us #SBS winners, it's certainly not the end! I was lucky enough to win in 2012 and was able to attend the...