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Be honest and respectful
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Engage in real time at least 80% of the time
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Monitor your brand and what is being said by others
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Appreciate people who talk highly of you
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Reciprocate by sharing your opinion of others
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Use consistent visual branding across all social platforms
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Don’t spam
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Educate your audience with interesting facts and figures
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Keep up to date with relevant news and facts
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Be a customer service channel for customers
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Show you listen to others by responding to them
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Ask good questions to get people interacting
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Start a competition
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Take lengthy conversations offline
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Build your reputation by shouting about your achievements
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Keep your social media profiles current and updated on all platforms
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Ensure your profile is 100% complete to help you improve your search engine rankings
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Draw in people from other social platforms to build your overall presence
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Support your supporters and none supporters
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Have fun!
Learn more about Social Media