Article in Call Centre Focus magazine – the need for writing skills

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

The Write Stuff

Agents need great spoken skills to succeed in call centres. Yet do they automatically know how to write for customers? Not necessarily…

 

[Unfortunately the magazine is not now in the same format and so a url is no longer available]

More To Explore

SBS News

The Theo Paphitis Art Prize

Theo Paphitis has launched the ‘Theo Paphitis Art Prize’ in conjunction with his business the London Graphic Centre, offering cash prizes to budding artists. Theo