Tell us how #SBS has affected your business. Winning the #SBS award has been amazing, our twitter followers have doubled overnight which is fantastic. We've noticed a lot more hits on our website which has resulted in orders. The #SBS family are very welcoming and happy to help new SBS winners on there way.
I manage both a retail yarn shop which has been in the family for over 40 years and we have expanded with a website and now ship within the UK and Overseas. We stock all the major yarn retailers and our business is based on customer service. We are experts in our products and our willingness to help means our customers come back time after time (and bring their friends). We offer classes on both knitting & crochet and it is our aim to further expand this area.
Work hard, know your customers and give them what they want! Keep up to date with the latest technology and ensure that the business is on top of stock ordering etc.