I couldn't believe how wild our Twitter feed went with loads of new followers and well-wishers from the #SBS and Twitter community, chuffed to bits to have been chosen :-)
I started my working life in supermarket retail, and progressed to the Merchandising / Space Planning department in head office. Left to work alongside my Father-in-law in 1996, the original 'Jackson' who started the business in 1985 as a traditional Garden Centre. When he retired we moved away from plants and flowers and more towards garden buildings and landscape supplies (I've never really had green fingers!). Never looked back.............
It's an old cliche but "Customer Is King". I always give the level of customer service that I would expect from a retailer if I was in the customer's shoes.
Have fun, if you don't enjoy what you are doing you should be doing something else ..... life's too short :-)