In 1994 I left the company I worked for and setup my own business, ICB Plumbing & Heating, I quickly set a standard and gained a good customer base from commercial to domestic customers. In 2014 I sold a 75% share of the company and expanded employing over 10 staff, we carried out work for our existing customers as well as NHS, local schools etc. In 2016 I sold my share of the business, fed up blasting through red tape, I decided to go back to my tools and grass roots which is what I enjoy.
Kingston Gas was born, my emphasis is still turning out a good job for a fair price but also raising the bar and producing top quality work for a fair price, my goal to re instate old fashion values, Care, Respect, Professionalism. I now listen to my customers via feed back results and tweak my package to ensure all our customers are happy, I am now enjoying work doing the job I love and helping others.
Listen to your customers, clients are prepared to pay more for a good job or service.