Paisley Training and Consultancy was founded by Mark Tierney and Tracey Highland. Mark and Tracey have considerable experience of managing a range of care and support services and deliver all of the training and consultancy services themselves to ensure high standards.
We provide a range of care training throughout the country and via remote workshops. In addition we also provide a range of consultancy and compliance services for the social care sector. Including new care business start up support.
Tracey has over twenty years management experience gained in the housing, care and charity sectors. Tracey has considerable experience and expertise in managing safeguarding having been a safeguarding lead and has been delivering training in a number of sectors for over ten years.
Tracey has a particular interest in compliance, policies and change management. Tracey has experience of improving services to ensure high quality service delivery for customers. Tracey is also a charity trustee.
Mark has a been a Registered Manager for a range of care services including challenging behaviour, residential care and domiciliary care. Mark has a good working knowledge of legislation and how this applies to the different services. Mark has particular expertise in Deaf awareness and British Sign Language as he has worked in Deaf services for over ten years.
Mark started delivering training in physical intervention (PI) and restrictive practices which led to a reduction in the use of PI within his service. Since then he has particular interest in developing the skills of Care Managers.