Velvet Brown was delighted to be awarded #SBS status. This has opened up a whole network of like-minded people for advice, support, trade and friendships. Three cheers for Theo!
Velvet Brown was established in 2007 as an online retail business borne out of a passion for stylish and elegant home accessories. Run by Hazel Ball, Velvet Brown has recently expanded the business by opening a small shop in the picturesque village of Long Crendon in Buckinghamshire, a few miles from Thame. The shop, which opened in August 2012, sells the full range of Velvet Brown goodies alongside a selection of fresh flowers and plants. Hazel originally trained as a florist and previously co-owned and ran a highly successful florist business in Beaconsfield. The floristry side of the business complements the home accessories side perfectly and enables Hazel to give free reign to her passion for flowers, whilst sourcing stylish and covetable gifts and accessories for the home.
Customer service is key.
Always go the extra mile.
Always keep your eye on the bottom line.
Treat others how you would expect to be treated.
...and most importantly enjoy what you do!