My Buzz

Winning #SBS has been a fantastic opportunity for Nicola Jane. We have been so overwhelmed by the positive support and response from previous winners. Since being chosen we gained almost 100 new followers and we are still receiving messages from companies and businesses congratulating us.

My Bio

2014 is an important year for Nicola Jane, as this year we are proud to celebrate 30 years of providing mastectomy fashion. Over the last 30 years we have helped restore confidence and femininity to thousands of ladies by providing a beautiful range of mastectomy bras, swimwear and tops, combined with a fantastic customer service experience.

We have taken our 30 years’ experience and 30 years of listening to customer feedback to create our own Nicola Jane brand, focussed on providing mastectomy lingerie and swimwear which is designed to suit all post-surgery needs. All our styles have higher fronts and deeper underarms, as well as pockets which can hold prostheses discreetly and securely.

At Nicola Jane we aim to help and advise customers at all stages post-surgery, not only do we speak to our customers directly, we also work closely with hospital support staff and breast care nurses. To help many ladies gain strength and courage that they can feel feminine and confident after surgery, we feature real-life models each year as our hospital catalogue front cover stars and throughout our main catalogue, website and social media activities. Our customer models are an important part of Nicola Jane.

We also include our customers in the design and development stage of all new Nicola Jane products. Having our own customers become Nicola Jane Wear-Testers allows us to make sure the necessary alterations, so that our styles suit all post-surgery needs.

Now with an increasingly popular mail order service, 3 shops across the UK and an easy to use website, Nicola Jane has built a wealth of knowledge in mastectomy fashion and even become one of the UK’s market leaders.

My Business Tips

For Nicola Jane it is and will always be about our customers. We understand how important it is that we cater to all our customers’ needs post-surgery. We collect feedback in a number of ways to help us tailor our mastectomy fashion collection. We pride ourselves on building a personal relationship with all our customers and the high standard of customer service we provide.

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