So far the best thing about winning an #SBS is the wonderful messages of support we have had from existing customers and so many people we haven’t yet had a chance to meet. Our Twitter follower numbers shot up overnight, bringing us the opportunity to reach a much wider audience with our Hothouse Café news.
I run the Hothouse Café at The Medicine Garden in Cobham, Surrey, in partnership with my wife Tory, and her sister Becky. It is very much a family business, and our goal from the outset was to serve wholesome, honest, fresh and locally sourced, home cooked food and drink in the kind of place we would like to visit ourselves. We have a unique setting in the restored Victorian hothouse in the walled garden of The Medicine Garden, where there is also a courtyard community of workshops and retail outlets. We are open daily, with a popular Friday Supper Club in the Spring and Summer months, and the lead up to Christmas. The Hothouse Café is also available for fully catered private hire on Saturday evenings.
Have a clear vision, and work harder than you would imagine, to achieve it. Get to know your customers, engage with them and build loyalty through excellent customer service.